If you’ve noticed that your refrigeration system has started to fail, it doesn’t necessarily mean that you will need to invest in a brand new system. In fact, it is quite often the case that it needs repairing rather than replacing. However, as there are so many companies out there that claim to be able to fix any refrigeration system, how can you possibly know which ones to trust and which ones will ultimately waste your time? Here are just some of the things you should be looking for when seeking refrigeration repairs which we abide by here at Paragon Temperature Solutions!
Do They Have Certification to Carry Out the Repairs?
Although you may not know about all the certifications that can be obtained to work with and repair refrigeration systems, it is important that you are looking for companies who have some form of certification.
For example, we proudly display that we are Refcom F-Gas qualified to show that we are able to work with refrigerants safely. This also guarantees that the work we do is to the best of our ability – certifications of this calibre are constantly reviewed to ensure that we’re still abiding by the rules and regulations!
Choose a company who are proud to list their certifications – a quick search can help you find out whether the certification is relevant to what you are looking for or not!
Check Their Customer Service Record
One sure fire way to check whether a company is a good choice for your repair or not is to check what their customers are saying about them.
A simple search on the internet should bring up posts or reviews, but an easier, more modern way to find out about a company is to check their social media pages. Facebook has a handy feature which lets users rate their experience with a company, as well as share their views.
You will want to find out how reliable the company is, as well as the quality of their workmanship so be sure to keep an eye out for any comments on these aspects – both positive and negative! It should give you some idea of what to expect while working with them. It may also be helpful to look into what their customer service and aftercare is like, too!
Do They Give You A Written Quote?
Most companies will claim that they will give you some form of quote before you agree to let them work with you, but it is important that they give you this quote in writing rather than simply telling you in person.
Companies that do this show that they are willing to commit to the price that they have quoted, rather than increasing it once the work is done.
Of course, initial quotes will need to be thoroughly investigated to determine the extent of the work that needs to be done, but any amendments at this point should be made transparently and you will be able to back out at any point once the amount of work that is needed has been identified.
Here at Paragon Temp, we offer a free quote request that you can submit and a member of our team will get in touch to chat about how we can help you!
Don’t settle for anything less than the best – get in touch with our team today!
